Policies & FAQs

Class Policies

Sliding Scale System:

At the time of registration, please self-select the payment level into which your represented organization or personal status best fits. This self-selection process will be based on an honor system; however, any consistent disregard for or violation of this policy will be addressed. Payment levels are currently established as:

  • Nonprofits: All nonprofit staff, board members, and volunteers may qualify for this category.
  • Government: All government employees may qualify for this category.
  • Corporate/Other: All for-profit employees, independent consultants, and individuals not associated as a staff member or volunteer with any business, agency, or organization (includes those who are unemployed).
Maximum Group Size:

We understand that professional development can be a powerful tool for teams. However, to respect the networking and diversity afforded by a publicly available class, we limit the number of individuals attending a class from a specific organization to five. If you are interested in hosting a private professional or leadership development opportunity for your organization, please contact the administrative office at 804-409-5622 or ejones@tcfrichmond.org

Cancellation/Refund Policy:

The program fee paid at the time of registration is a non-refundable fee. If you are no longer available to attend a class for which you are registered, you may contact the administrative office via e-mail at least one week in advance to transfer the program fee to another currently listed class. You also have the option of contacting the administrative office via e-mail at least 24 hours in advance to donate your place in the class to another person.

Inclement Weather Policy:

If a closure or delay should occur, information will be posted on the this website and social media platforms through ConnectVA. Every effort will be made to contact students as quickly as possible through other channels available.

Paperless Policy:

To help keep program costs affordable to you, TCF has a paperless policy and does not make copies of handouts/materials for students. Please follow the link included in the follow-up email sent to you one week before class begins to download and print class materials. If you do not have a printer or are otherwise unable to bring materials with you to class, we can print materials for you for a charge of $10 per class. Please arrange this in advance by contacting administrative staff.

Attendance Policy:

Attendance will be taken in class at least twice each day that the class meets (once at the beginning of the day and once after the lunch break). You must be present and actively engaged for the duration of the class in order to earn full hours and apply the class towards any certificate. We understand that, especially in the line of nonprofit work, emergencies and crises happen. If extenuating circumstances cause you to be absent for a total of a half-hour or more for a half-day class or an hour or more for a one- or two-day class, hours will be deducted accordingly from attendance records. In addition, an incomplete class may not apply towards certificate requirements. To read more about the certificate please click here.

In-Class Behavior Policy:

We expect behavior that is considerate of others in class, as in any professional environment.

Grading Policy:

As of 2014, classes are no longer credit bearing and, as such, do not follow a grading policy. To apply a class towards a certificate, you must be present and actively engaged throughout the duration of the class.

Grandfathering Policy for Certificates:

Prior to 2014, classes were offered as credit-bearing courses through VCU and requirements for earning the Certificate of Achievement in Nonprofit Management were based on number of classes completed. Those who completed credit-bearing classes prior to 2014 may apply successfully completed classes (credit-bearing classes that earned an A or B or non-credit-bearing classes for which you were present the entire day) towards certificate requirements set in place in 2014. These classes will be translated into completed hours under the following guidelines:

  • Successfully completed (receiving an A or a B), two-day, credit-bearing classes will earn ten hours each for contact hours and one hour each for homework completed—a total of eleven hours.
  • One-day, non-credit-bearing “pilot” classes (completed in 2013) will be awarded five hours each for contact hours. In the event that an individual was not present for the entire day, completed hours will not apply towards the certificate requirements.
  • Administrative staff will work one-on-one with anyone who completed classes under pre-2014 requirements to translate completed focal area requirements to core area requirements and determine steps needed to complete the certificate.

Frequently Asked Questions

How do I register for classes? Can I pay using a credit card, check, or cash?

You may register for classes online with a credit card or offline with a check in advance of the class. Please contact our office for more details.

When does registration close for classes?

Registration for any class may be completed up until a class begins. Please contact the administrative office to discuss last-minute registrations and to receive access to class materials.

When do classes take place?

Most classes are one full day; however, some classes are partial or half-day and some are two full days. Please check the schedule to confirm any class time.

Will I receive a receipt after I register? What about directions and class materials?

Once registered and paid, you will receive an automated email confirmation. Please note that no confirmation will be sent until payment is received. One week before class begins, you will also receive a follow up e-mail containing class handouts, directions, and other important details. If you have not received a confirmation or follow-up at least 48 hours before a class, please contact our office for assistance.

Is lunch provided?

All full-day classes will have a half-hour break at mid-day for lunch. Any other scheduled breaks will be given at the discretion of the instructor. In order to keep program costs affordable to you, we do not provide lunch or snacks throughout the day. You are encouraged to bring your food and beverages for breaks and lunch as we have a kitchen available with a refrigerator and microwave. There is a cafe in the building that is independently run and may be open to purchase food and snacks. Coffee is provided in the morning.

Will I be able to apply what I’ve learned to the work that I do?

TCF is proud to provide relevant, “pracademic” programming that can be applied to the work that you do immediately. At the end of every class, you will be given the opportunity to engage in a short reflection activity. The reflection activity, which may or may not be facilitated by the instructor, will be focused around a one-page handout supplied by staff. The handout is composed of four questions designed to help you reflect individually on the overall class experience and how you plan to implement new ideas or tools from the class. Though the reflection activity sheet will be supplied in class and time will often be allotted at the end of the class for you to complete it, it is an optional activity and can be completed on your own time. For those working towards the 120-hour Certificate in Nonprofit Management, a collection of reflection activity sheets will be expected for the final portfolio. Please note that it is your responsibility to take home and save your reflection activity sheets. Reflection activity sheets left in the classroom will be discarded.

Will I have the opportunity to leave feedback about my classroom experience?

The day after your class completes, you will receive an invitation to complete a brief, confidential survey that will help us understand how well the class met your needs. Your feedback provides us with the opportunity to continuously improve the program and your professional and leadership development. Please feel free to e-mail us at any time with additional compliments or concerns.

Will I receive academic credit for attending a class?

As of 2014, classes are no longer credit bearing. If you are interested in earning academic credit or a degree in nonprofit management, please read more about the Graduate Certificate in Nonprofit Management, offered by VCU’s Wilder School, here and the Master of Nonprofit Studies and Graduate Certificate in Nonprofit Studies, offered by University of Richmond’s School of Continuing and Professional Studies, here.

Can I earn CEUs by attending classes?

As of 2017, CEUs are no longer offered for classes. If you have questions about earning CEUs prior to 2017, please contact the administrative office.

Help! I’ve been taking classes for a long time, but I can’t find my course history/transcript.

To view your course history 2011-present, simply log in to your account here.

To access course history for years prior to 2011, you will need to obtain an unofficial or official copy of your VCU transcript. There are several options for obtaining a copy:

  1. The fastest and simplest method is to request a copy through the National Student Clearinghouse. Each copy requested through this method will cost a total of $7.25. You will receive a paper copy via USPS. Soon, instant PDF copies will be available via this method.
  2. Alternatively, you may request a paper copy of your transcript by directly contacting VCU’s Office of Records and Registration. Request forms may be mailed to VCU or returned in person. Each copy requested through this method will cost $5. You will receive your copy via USPS.
  3. For those who wish to avoid a fee and have the time, you may visit VCU’s Office of Records and Registration in person to verify your identity and obtain your VCU ID#, or V#. Using your V# and birthdate, you may obtain a VCU log-in (eID) here. Subsequently, you can use your log-in/eID to access VCU’s eServices system, where your unofficial transcript lives.

For questions, confusion, or general inquiries, please do not hesitate to contact the  administrative office.